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Residential Technician (Overnight Shift)
POSITION DESCRIPTION:
Rachel’s Night Shelter is a 35-bed emergency and short term stay facility for homeless women. The clients/residents may be chronically homeless, or struggling with mental illnesses, substance abuse, trauma or physical ailments. The primary work of this position involves direct contact with, and close supervision of, homeless women enrolled in the program.

ESSENTIAL DUTIES:
DIRECT SERVICE TO RESIDENTS:
Provide morning wake up; supervise morning routines of residents including showers, chores, checkout, or other.

Monitor environment of RNS; observe behaviors of residents; make reports in daily log as required by Supervisor and program design.

Maintain and distribute supplies; maintain facility and teach standards of cleanliness to residents

Report and keep management apprised of issues, problems, complaints and/ or concerns expressed by the residents of the shelter or related to staff members

Complete assigned log/ shift notes, case notes and assist with monthly reports; provide data input as needed

BUILDING & PROGRAM SECURITY:
Provide security for the program and building during business hours.

Monitor residents to ensure a secure, safe, peaceful environment suitable to sleep

Complete periodic bed checks, at least quarterly (every 2 hours) security checks of entry & exit doors, windows.

Make accurate incident reports to supervisor and complete related paperwork. Keep management apprised of issues of safety & security, and problems, complaints and/or concerns expressed by the residents of the shelter, its operation, or management

QUALIFICATIONS:
Associates Degree; plus one to two years related experience; or equivalent combination of education and experience. Preferred: Bachelor's degree (B. A.) from four-year college or university.

Familiarity with Microsoft Windows XP, Internet Explorer, and windows file management.

Use of a computer, Internet, email and telephone systems.

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